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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. Are movers able to transport my pets? No, moving trucks are not properly equipped to transport pets and the box can be dangerous because of heavy objects. If possible, keep your pets at a friend, family member’s or kennel during the day of your move. What items should I move myself if I have time before the move? We recommend that you focus on packing and moving any highly breakable objects such as pictures and collectibles as well as very sentimental items. Do I have to tip movers? Tips are certainly not mandatory. However, you may want to consider tipping your movers and packers for the service they provide, depending on their quality and professionalism. If employees have gone above and beyond their job, they will certainly appreciate being rewarded for a job well done. What should I do if one of my items is damaged during the move? Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details. Why is my city not listed on the ?to city? drop down? We pull into our database the largest cities in the states. If your city is not listed, please select ?other? and enter your city name into the field. (Or you can select the nearest city to your destination that is listed on the drop down. Why do movers place shipments from more than one household on a trailer during long distance moves? This is much more efficient and allows the moving company to lower their costs. Direct shipments are usually available, but they will cost you more. What is third party service? This is a service contracted out to people other than the movers. It may include waterbed service, household cleaning or appliance servicing. What is a full service move? This is the most common type of move where your moving company will transport all of your household goods to your new destination. They will be loaded from every room of your current residence and placed in the rooms of your new home. Individual pieces of furniture are also wrapped in blankets for protection during the move. Should I purchase valuation insurance? Check with your homeowner’s insurance policy to see exactly what is covered. Depending on your particular policy, you may want to consider purchasing valuation insurance in case of damage during your move. Can I leave my clothing in dresser or chest drawers? You can leave lightweight clothing such as blouses, lingerie, shirts and sweaters in drawers. However, don’t leave heavy items such as sheets, table linens or books in drawers because they damage the furniture. Also remove any valuable or fragile items before the move. |
